390k Terms & Conditions — What You Need to Know Before Using the Platform

390k is an online betting and gaming platform operating under an international license. It provides entertaining online gaming services to adult users in Bangladesh.

To use 390k's services, members must be 18 years of age or older. Minors are strictly prohibited from creating an account or using the platform. 390k may request valid proof of age for verification at any time.

390k reserves the right to modify these terms and conditions, in whole or in part, at any time. Members will be notified in advance of any changes, and the updated terms will be published on the platform. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Members must provide accurate, truthful, and complete information when registering at 390k. Any discrepancies in your name, date of birth, mobile number, or payment details may cause issues when processing future withdrawals.

• Each individual may operate only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and balances may be forfeited.
• Your account password and login credentials must be kept strictly confidential. If you share this information with anyone else, full responsibility for any resulting consequences rests with you.
• If you notice any unusual activity on your account, contact the 390k support team immediately.
• Selling, transferring, or renting your account to any third party is strictly prohibited.

390k may request a copy of your national ID or passport for KYC verification at any time. Member cooperation is required — failure to comply may result in a temporary account suspension.

390k supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Each payment method has its own minimum and maximum transaction limits, which are clearly displayed on the deposit page.

• All deposits and withdrawals must be made using a payment account registered in the member's own name. Third-party accounts are not permitted.
• Withdrawal requests are typically processed within an average of 4 minutes. Additional time may be required if verification is needed.
• Identity verification must be completed before your first withdrawal.
• Any attempt to conduct transactions through money laundering or illegal funds will result in immediate account closure and the matter being reported to the relevant authorities.

All transactions on 390k are processed in BDT. If currency conversion is required, the applicable exchange rate will be applied and displayed before the transaction is completed.

390k offers a wide range of gaming options including Sports Betting, Live Casino, slots, crash games, and card games. Each category has its own specific rules, which are detailed in the respective section.

• Once a bet is confirmed, it cannot be cancelled. Please review your bet carefully before placing it.
• If a game is interrupted mid-session due to a technical issue, 390k will settle the bet in accordance with its own rules.
• Official scores and statistics are used to determine Sports Betting outcomes.
• 390k reserves the right to void any bet where an obvious error exists in the odds or market.
• The minimum and maximum bet amounts for each game are clearly displayed within the game interface.

All games on 390k are for entertainment purposes only. Winning is never guaranteed, and RTP represents a long-term statistical average — not the outcome of any individual session.

390k offers a variety of bonuses and promotions — including a welcome bonus, reload bonus, cashback, free spins, and seasonal offers. Each offer has its own terms, which are clearly stated alongside the promotion.

• Bonuses generally come with a wagering requirement. For example, a 30x wagering requirement means you must wager 30 times the bonus amount before making a withdrawal.
• The welcome bonus is available to new members on their first deposit only. Any attempt to claim this bonus through multiple accounts will result in all associated accounts being permanently banned.
• Expired bonuses will be automatically cancelled.
• Bonus funds cannot be withdrawn until all associated wagering requirements have been met.

If 390k determines that a member is abusing the bonus system — such as registering solely for bonuses, placing strategic bets to circumvent bonus requirements, or using multiple accounts — 390k reserves the right to void those bonuses and any associated winnings.

Certain activities are strictly prohibited on 390k. If any such activity is detected, immediate action will be taken, including account closure and balance forfeiture.

• Operating more than one account under the same identity.
• Registering using false information or another person's identity.
• Fraudulent payment activity or chargebacks.
• Any attempt to hack, manipulate, or exploit the platform's systems.
• Attempting to access another member's account.
• Money laundering or transactions involving illegal funds.
• Attempting to play using bots, scripts, or any automated software.
• Threatening, harassing, or abusing other members or 390k staff.

390k believes gaming should be a source of entertainment, not financial hardship. That's why 390k provides a range of Responsible Gaming tools available in your account settings.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Time Reminder: Keep automatic reminders enabled after a set period of play.
• Cooling-Off Period: Take a break from your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Option to permanently close your account for the long term.

390k serves users aged 18 and above only. Before using your account, make sure that minors do not have access to your device.

If you notice signs of problem gambling, seek professional help without delay. 390k places member wellbeing above financial gain.

Members may close their account at any time by contacting the support team or using the relevant option in account settings. Please withdraw your remaining balance before closing your account.

390k may close or suspend an account for any of the following reasons:

• Violation of these terms and conditions.
• Suspected fraud or deceptive activity.
• False or incomplete registration information.
• Order of a court or law enforcement authority.
• Prolonged account inactivity.

390k may update these Terms & Conditions as needed. Members will be notified in advance of any significant changes via email or platform notification. The "Last Updated" date on this page always reflects the latest revision.

For any questions or comments regarding these Terms & Conditions, please contact the 390k support team:

• Email: support@390k.best
• Live Chat: Available directly on the platform 24/7

390k is committed to maintaining a transparent and honest relationship with its members. Any disputes or unclear matters are addressed first through direct communication with the support team.